Excellent Service to Ensure Your Success
Our team is always available to answer your questions, offer help, or if you would like to learn more about our products. Additionally, in the service menu we provide information available for download and interesting blog posts as well as expert-led webinars.
“INCONY has impressed us with their flexible software, professional product engineering, extremely high performance, professional competence and excellent service.”
Online & Digital Marketing Manager at TMD Friction
Online Seminars: Benefit from our Expertise
Our online seminars provide insights from our experts on how you can use digitization to your advantage. We offer these seminars for customers and non-customers alike.
All seminars are free of charge and without obligation.
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Our Service Advantage
Our customers appreciate the INCONY team for being highly service-oriented. A personal account manager with in-depth knowledge of your project is assigned to each customer, meaning you will never have to wait in a phone service queue.
Our customers have rated our customer service as excellent in surveys conducted in 2007, 2011 and 2015.
If you wish, we can assist you with everything from conception, installation, configuration and integration to training, consulting and hosting.
We provide empathy and "speak the customer's language" thanks to over 20 years of project experience
Competent support from the first conversation and reliable software at the highest technical level
Our employees offer customers friendly and unobtrusive support
Fast solutions from a single source as well as comprehensive, interdisciplinary IT and media competence
Personal advice direct and reliable
Things Customers Appreciate about INCONY's Service
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Our Blogs
PIM system - What is it and how can it help us?
Product data is becoming the key to digitization
14 important tips for professional online shops
Tips for building online shops and selecting the right software
Tips for good product catalogs and price lists
10 tips to make product catalogs and price lists more customer-friendly
The future of product data: PIM and AI
Find out how AI is revolutionizing PIM systems today
“The support the INCONY team provides our employees in Germany, Mexico and USA is immensely qualified and purposeful.”
Catalog Manager at Hella
Software Demo of the ANTEROS PIM system
Try it Out and See for Yourself!
You can rely on INCONY's fast and excellent service to help ensure your success.