Excellent Service to Ensure Your Success
Our team is always available to answer your questions, offer help, or if you would like to learn more about our products. Additionally, in the service menu we provide information available for download and interesting blog posts as well as expert-led webinars.
“INCONY has impressed us with their flexible software, professional product engineering, extremely high performance, professional competence and excellent service.”
Online Seminars: Benefit from our Expertise
Our online seminars provide insights from our experts on how you can use digitization to your advantage. We offer these seminars for customers and non-customers alike.
All seminars are free of charge and without obligation.
Our Service Advantage
Our customers appreciate the INCONY team for being highly service-oriented. A personal account manager with in-depth knowledge of your project is assigned to each customer, meaning you will never have to wait in a phone service queue.
Our customers have rated our customer service as excellent in surveys conducted in 2007, 2011 and 2015.
Things Customers Appreciate about INCONY's Service
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PIM system - What is it and how can it help us?
Product data is becoming the key to digitization
14 important tips for professional online shops
Tips for building online shops and selecting the right software
Tips for good product catalogs and price lists
10 tips to make product catalogs and price lists more customer-friendly
“The support the INCONY team provides our employees in Germany, Mexico and USA is immensely qualified and purposeful.”