Excellent Service to Ensure Your Success
Our team is always available to answer your questions, offer help, or if you would like to learn more about our products. Additionally, in the service menu we provide information available for download and interesting blog posts as well as expert-led webinars.
Daniel Tiemann,
Online & Digital Marketing Manager at TMD Friction
“INCONY has impressed us with their flexible software, professional product engineering, extremely high performance, professional competence and excellent service.”
Online Seminars: Benefit from our Expertise
Our online seminars provide insights from our experts on how you can use digitization to your advantage. We offer these seminars for customers and non-customers alike.
All seminars are free of charge and without obligation.
Our Service Advantage
Our customers appreciate the INCONY team for being highly service-oriented. A personal account manager with in-depth knowledge of your project is assigned to each customer, meaning you will never have to wait in a phone service queue.
Our customers have rated our customer service as excellent in surveys conducted in 2007, 2011 and 2015.
If you wish, we can provide support from design, installation, configuration and integration to training, consulting and hosting. | We understand and speak the "language of the customer" as a result of our extensive experience in projects. | We offer support from first contact and anytime you need it. | Our staff offers friendly and non-intrusive support available in a variety of languages. | Fast solutions from a single source plus comprehensive, interdisciplinary IT and media expertise. | Straightforward and reliable personal consultation |
Things Customers Appreciate about INCONY's Service
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Rainer Holthaus,
Catalog Manager at Hella
“The support the INCONY team provides our employees in Germany, Mexico and USA is immensely qualified and purposeful.”
